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Integrity Construction: Building Trust with the
Right Technology

Company Overview:

Integrity Construction is a woman-led general contracting firm that specializes in labs, restaurants, retail, and commercial interiors. Founded in 2012, the company has grown into a multimillion-dollar business, serving a diverse clientele across Maryland. Their success is a testament to their commitment to excellence and their ability to navigate and overcome industry challenges.

Challenge:

In the early years, Integrity Construction faced significant organizational hurdles due to the lack of modern tools. Processes such as document control, estimating, and communication were time-consuming and required a lot of manual effort. Additionally, they encountered industry bias on job sites, which often made it difficult to gain the respect and trust of clients and partners.
“People would talk to us in ways they wouldn’t talk to a man—but once they realized we knew what we were doing, that went away,” shared President, Terry Egley. This bias was a significant obstacle, but it also fueled their determination to prove their legitimacy and capabilities through exceptional performance.

Solution:

To address these challenges, Integrity Construction adopted RedTeam, a comprehensive project management platform. This system allowed them to streamline submittals, contracts, billing, and project tracking all in one place. The clarity and structure provided by RedTeam not only enhanced internal efficiency but also bolstered client confidence.
“RedTeam has been instrumental in helping us streamline our bid process and project management,” said Terry Egley. She found the platform to be more user-friendly and easier to navigate than they had anticipated, which was a significant relief given the complexity of their projects.

Results:

The implementation of RedTeam brought about several transformative changes for Integrity Construction. One of the most notable improvements was the increased control and confidence in managing growing project demands. With a centralized system, the team could easily track and manage multiple projects simultaneously, ensuring that nothing fell through the cracks.
The platform also significantly reduced the back-and-forth communication and documentation processes. Clear and organized communication channels meant that everyone was on the same page, leading to fewer misunderstandings and more efficient project execution.
Perhaps most importantly, RedTeam enabled Integrity Construction to focus more on strategic growth and building strong client relationships. By automating routine tasks and providing real-time insights, the team could dedicate more time to high-value activities that drive business growth.
“We’ve finally reached the point where we can choose the clients we want to work with—and RedTeam helped us get there,” emphasized Terry Egley. This shift in their business model has been a game-changer, allowing them to work with the most desirable clients and projects.

Conclusion:

Integrity Construction’s story is a powerful example of how the right technology can transform a business. By adopting RedTeam, they not only overcame the organizational challenges that come with rapid growth but also broke down industry barriers and built a reputation for excellence. Their journey highlights the importance of investing in the right tools and fostering a culture of professionalism and innovation. For other businesses facing similar challenges, Integrity Construction’s success serves as a clear and inspiring roadmap.
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